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Community Credit Counseling Specialists
"Your COMMUNITY Credit Counseling Service."
A Non-Profit Community Service
Helping Consumers Become Debt-Free Since 1982

 

 

 

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Collection of Educational Documents.


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Credit Counseling Resources

Almost every day, you're involved in some type of financial transaction requiring an educated decision. This site has information for you, whether you’re shopping for a mortgage or auto loan, checking the accuracy of your credit report, dealing with debt collectors, or looking for ways to protect your personal financial information.

Credit is much more than a piece of plastic, and the resources on this site can help you become a more savvy consumer. You’ll also find compliance requirements for businesses, and information about the FTC’s recent law enforcement actions. 

Our educational documents and resources require the free Adobe reader loaded on your computer. If you don't have that on your computer you may click here to get the free download. You may read, print or save any of these informational documents.

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Fair Debt Collection
If you use credit cards, owe money on a personal loan, or are paying on a home mortgage, you are a "debtor." If you fall behind in repaying your creditors, or an error is made on your accounts, you may be contacted by a "debt collector."

You should know that in either situation, the Fair Debt Collection Practices Act requires that debt collectors treat you fairly and prohibits certain methods of debt collection. Of course, the law does not erase any legitimate debt you owe.

This brochure answers commonly asked questions about your rights under the Fair Debt Collection Practices Act.

For People on Debt Management Plans: A Must-Do List
Reputable credit counseling organizations employ counselors who are certified and trained in consumer credit, money and debt management, and budgeting. Those organizations that are nonprofit have a legal obligation to provide education and counseling. More...

Your Access to Free Credit Reports
Important information from the Federal Trade Commission, the nation’s consumer protection agency: www.annualcreditreport.com is the ONLY authorized online source for you to get a free credit report under federal law. You can get a free report from each of the three national credit reporting companies every 12 months. Some other sites claim to offer "free" credit reports, but may charge you for another product if you accept a "free" report.

Before You File for Personal Bankruptcy: Information About Credit Counseling and Debtor Education
To advise consumers about the new bankruptcy law requiring credit counseling before filing for bankruptcy.

For People on Debt Management Plans: A Must-Do List
Lists must-dos for anyone with a Debt Management Plan, and the steps to take if the credit counselor handling your DMP has gone out of business. Also offers a list of questions to ask when choosing a credit counselor.

Ads Promising Debt Relief May Be Offering Bankruptcy 
Urges consumers to use caution when reading ads pitching debt relief. Lists what to look out for, and offers tips if you’re having trouble paying your bills.

A Summary of Your Rights Under the Fair Credit Reporting Act
The federal Fair Credit Reporting Act (FCRA) promotes the accuracy, fairness, and privacy of
information in the files of consumer reporting agencies. There are many types of consumer reporting
agencies, including credit bureaus and specialty agencies (such as agencies that sell information about
check writing histories, medical records, and rental history records). Here is a summary of your major
rights under the FCRA.

Remedying the Effects of Identity Theft
Identity theft occurs when someone uses your name, Social Security number, date of birth, or other identifying information, without authority, to commit fraud. For example, someone may have committed identity theft by
using your personal information to open a credit card account or get a loan in your name.

The Fair Credit Reporting Act (FCRA) gives you specific rights when you are, or believe
that you are, the victim of identity theft. Here is a brief summary of the rights designed to help
you recover from identity theft.

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Additional Links

Links to the Federal Trade Commission where you can find various credit related tips and information. If you cannot find the answers to your questions here feel free to call us and one of our counselors will be glad to assist you.

For Consumers: Credit Cards & Consumer Loan Information Library

Federal Trade Commission National Resource About Identity Theft

FTC Rules and Acts Link Page

Other FTC Resources

 

  
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