Our Mission Statement

Community Credit Counseling Specialists
"Your COMMUNITY Credit Counseling Service."
A Non-Profit Community Service
Helping Consumers Become Debt-Free Since 1982

Our Mission Statement
And Quality Policy.

Member Of American Association Of Debt Management Organizations

We Are ISO 9000 Quality Certified
ISO 9001:2000
FS59499

INSURED
AND
BONDED

Our Mission And Quality Statement

"As a non-profit corporation, our mission at Community Credit Counseling Specialists is to educate individuals in budgeting and the proper use of credit, as well as determining their need to enter into a Debt Repayment Plan (DRP) and implementing such plans as needed. We will provide our counselors with continuing education and the resources to
provide the best service possible.".

Promise to our Clients

Community Credit Counseling Specialists, Inc. will:

	Provide professional confidential consumer education, Credit Counseling and Debt Management services in a non-judgmental fashion by trained counselors.
	Treat you with the respect and courtesy that you deserve.
	Promptly answer all questions about the services we provide.
	Resolve your concerns regarding the handling of your accounts in an honest and timely manner.
	Provide you with a monthly accounting of where the funds you have entrusted with us have been disbursed to.
	Address any problems you may be having with your account in a timely manner.
	Allow you to discontinue your Debt Repayment Plan for any reason.

How to contact us:

Community Credit Counseling Specialists, Inc.
5301 Southwyck Blvd., Suite 100
Toledo, Ohio 43614-1580
Telephone 419-865-2333
Toll Free 1-888-662-3313
Fax 419-868-0207
E-mail